General Information
- You can pay for purchases in our store by traditional bank transfer (account number in the Contact tab) or via PayNow or PayU (fast transfer, BLIK, payment cards). A detailed description of available payment methods is available in the Regulations.
- We deliver by DPD courier within 1-2 days. In special cases, shipping time may be extended, of which the customer will be informed by phone or email.
- The fee for one package is zł24.90. One package can hold 20 beers. The beer is packed in a carton with dividers and properly secured against damage.
- The shipment will only be handed over to an adult and sober person.
- Personal pickup is also possible at the physical store in Chorzów, ul. Długa 24.
Detailed Information (Excerpt from the Regulations)
Available Delivery and Payment Methods
- The customer can use the following payment methods:
- Payment upon personal pickup
- Payment by bank transfer to the Seller’s account
- Electronic payments PayNow (payment card, fast transfer, BLIK). The entity providing online payment services for card payments is Blue Media S.A.
- Electronic payments and card payments PayU
- Available payment methods: Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro
- Detailed information on delivery methods and accepted payment methods can be found on the Platform’s pages.
- The Seller does not ship goods. The customer can personally pick up purchased products at the store or grant power of attorney to an adult individual who will pick up the purchased products from the store on their behalf, or to a non-individual entity (e.g., a courier company). If the customer selects the option to pick up goods via a courier company on the Platform, it means that the Customer grants power of attorney to the courier company to pick up the goods on their behalf at the Physical Store. In cases where the customer grants power of attorney to a courier company, its name must be entered. Under this power of attorney, DPD Polska Sp. z o.o. with its registered office in Warsaw is authorized to grant further power of attorney to its employees or associates (specified in a separate, named power of attorney) for the purpose of fulfilling the customer’s order, including: picking up and delivering goods, verifying the age of the person receiving alcohol, and other necessary actions in this regard. The attorney will not hand over the Goods to a person whose behavior indicates they are intoxicated. DPD Polska Sp. z o.o. with its registered office in Warsaw ensures that persons picking up products on behalf of the customer act on the basis of a valid power of attorney.
- The Power of Attorney Template can be found here. The customer must declare that they have read the Power of Attorney Template to place a Reservation.
- The customer undertakes to cover the costs of picking up the reserved goods by the courier company.
- If the Customer has commissioned the courier company to pick up the goods, they thereby consent to the identification of the person receiving the goods from the courier to confirm their age and sobriety. If the person receiving the goods is not an adult and sober, the courier is obliged to refuse to hand over the goods, and the Seller withdraws from the sales contract concluded at the Physical Store.
- By choosing the option of reservation pickup by a courier company, the Customer is fully responsible for the pickup of the reserved goods by a sober and adult person.
- The customer declares that regardless of the chosen form of pickup for the reserved goods, the goods will be picked up by a sober and adult person. The Seller or another person handing over the goods has the right to verify the age of the person picking up the goods.
- The Seller reserves the right to verify customer data provided during reservation by phone, in particular to verify the Customer’s declaration of legal age and that they are not purchasing the goods for further resale.
Performance of the Sales Contract
- The sales contract for goods is concluded and performed exclusively at the seller’s premises (physical store).
- After placing a Reservation, the Seller immediately confirms its receipt and simultaneously accepts the Reservation for fulfillment. Confirmation of receipt of the Reservation and its acceptance for fulfillment occurs by the Seller sending the Customer an appropriate email message to the email address provided by the Customer during the Reservation, which contains at least the Seller’s declarations of receipt of the Reservation and its acceptance for fulfillment.
- If the Customer chooses:
- payment by bank transfer or PayNow electronic payments, the Customer is obliged to make payment within 7 calendar days from the date of concluding the Sales Agreement – otherwise the reservation will be cancelled.
- Order fulfillment time is counted from the moment of obtaining positive payment authorization.
- If the Customer chooses payment by bank transfer, electronic payments, or payment card – from the date the bank account
Seller’s is credited. - cash payment upon personal pickup of goods: The customer is obliged to make payment upon receipt of the shipment within 7 days from the date of receiving information about the reservation’s readiness for pickup.
- If the Customer chooses personal pickup of the Goods, the Goods will be ready for pickup by the Customer within the period specified in its description. The Customer will be additionally informed by the Seller about the Goods’ readiness for pickup by sending an appropriate email message to the email address provided by the Customer during the Reservation.
- In case of reservations for Goods with different readiness dates for pickup, the Customer has the option to pick up the Goods in parts (according to their readiness for pickup) or to pick up all Goods after the entire reservation has been completed.
- Personal pickup of Goods by the Customer is free of charge.
- The Seller reserves the right to cancel the Reservation or refuse to hand over the Goods if:
- The person picking up the goods is underage or intoxicated, or if they refuse to provide identification to confirm their legal age.
- The goods reserved by the Customer are out of stock.
- Failure of the Customer to pick up the goods within 14 days from the reservation date.
- Failure of the Customer to pay for the reservation within 7 days from the reservation date.
- In case of cancellation of the Reservation or refusal to hand over the Goods, the amount paid by the Customer will be refunded to the Customer’s account.
